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Renters' Rights Reform

The Hidden Danger Every Landlord and Letting Agent Needs to Know

The Renters' Rights Reform is revolutionising the lettings industry.
This is not one law. It is multiple laws brought in at the same time.

If you get this wrong, you may face:

  • Civil Penalties of up to £7,000 to £40,000 per issue
  • Rent Repayment Orders of up to 24 months
  • Court Action
  • Criminal Prosecution
  • And in serious cases, Imprisonment

This applies per issue, not per property.

Consultation Meeting

Enforcement & Investigatory Powers

According to official UK Government guidance on the Renters' Rights Act:

Key Points – Simply Explained:

Local authorities are now funded and incentivised to enforce housing law through financial penalties.

Councils can issue Civil Penalties up to £7,000 for initial or minor non-compliance.

Serious, persistent, or repeat non-compliance can result in penalties up to £40,000 per issue, or criminal prosecution.

Councils have been given new Investigatory Powers to obtain information from landlords, letting agents, and third parties, and to enter business and residential premises to build enforcement cases.

Renters' Rights Act guidance

Enforcement Reality Check

Before You Say “We’re Compliant”, Ask Yourself This

Most landlords and letting agents believe they are compliant – until enforcement scrutiny begins.
Do you know what actions or failures can trigger a Rent Repayment Order, including repayment of up to 24 months’ rent in addition to fines?
Have repairs ever been delayed, including damp, mould, heating, leaks, or ventilation — regardless of whether they seemed minor?
Can you identify any of the 29 Category 1 hazards under HHSRS that enforcement officers treat as serious and enforceable risks?
Do you know which Category 2 hazards could escalate into Category 1 hazards and when enforcement officers consider escalation a risk?
If enforcement inspected your property or portfolio tomorrow, how many would fail — not on certificates, but on hazards, repair history, documentation, and evidence?

If you're unsure about any of these, enforcement is not theoretical – it's a matter of timing.

Positioning Statement

This Is Why Angel Moves Exists

Angel Moves helps landlords and letting agents understand how enforcement actually works in real life — and how to protect yourself before problems start.

Angel Moves Trust

Why You Can Trust Us

Angel Moves works directly with Local Authorities across the UK.
We started as a service that helps councils find homes for people who need them.

This means we work with council officers every single day:

  • Housing Officers (the people who check if homes are safe)
  • Property Inspectors (the people who visit properties)
  • Enforcement Officers (the people who issue fines)
  • Solicitors who represent tenants

We see how they work.
We see what they check.
We see what causes problems.

We also have the same training they have.

Our founder completed HHSRS training — this is the official course that teaches enforcement officers how to inspect properties and decide if they are safe or not.

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Why This Is Essential

We Protect You Against THREE Major Threats:

1. Enforcement Action — by keeping you compliant before inspections
2. Tenant Complaints — when non-compliance gives them legal ammunition
3. No-Win-No-Fee Solicitors — the real threat that exploits every gap

Understanding the Three Threats
1
Enforcement Officers are NOT the enemy.

Their job is simple: make sure properties are safe and meet legal standards.

If you’re compliant, enforcement is straightforward.

2
Tenants now have super rights.

When things go wrong, tenants can go to 21 different organisations for advice.

If they end up with a No-Win-No-Fee Solicitor, everything changes.

3
No-Win-No-Fee Solicitors are the REAL threat.

They know the 247 compliance checks and where landlords and agents have gaps.

They deliberately drag cases out, exploit non-compliance, delay evictions, pursue Rent Repayment Orders, and build claims.

They are vultures — and they are waiting.

Why This Training Is Essential

— Not Optional
Property Handover

For Landlords:

Here’s why:

Prevention is better than cure.
Avoiding a £7,000 to £40,000 fine per issue is better than paying it.
It shows you care.
Enforcement officers see that you’ve received training and taken steps to comply. You are NOT an ignorant landlord.
It gives you leniency.
Officers are more likely to give you time to fix issues — because you’ve shown effort.
It protects you from harsh penalties.
Weak paperwork + no training = enforcement will come down hard.

Enforcement officers are trained to side with tenants.
If your compliance is weak, they will not look favourably on you.
In our professional opinion: they will come down hard.

Property Compliance

For Letting Agents:

Here’s why:

It protects your business.
If enforcement visits a landlord's property and finds issues, they will ask: "Did your agent advise you?" If the answer is NO, enforcement will come down hard on both of you.
It shows you're in the process.
Training and compliance documents show enforcement that you are advising landlords and taking compliance seriously.
It protects you professionally.
If a landlord in your portfolio is fined or faces a Rent Repayment Order and you did NOT advise them or provide training, you are exposed.

You cannot afford to ignore this.

This is 12 Months of Research

What you're learning didn't come from reading the law

It came from:

  • • 12 months of meetings with enforcement officers, housing inspectors, and solicitors
  • • 21 different organizations involved in the Renters' Rights Reform
  • • Tens of thousands of pounds invested in understanding how enforcement actually works
  • • Daily frontline experience with Local Authorities, property inspections, tenant issues, and solicitor tactics

This is not generic advice.

This is real-world intelligence built from the inside.

Our Education Pathway

We protect you in three stages: Awareness, Understanding, and Action.

1
FREE WEBINARS

Awareness – understand the problem and the solution

45-60 minutes | Free

What you get:

    • Overview of Renters’ Rights Reform
    • What enforcement officers actually check
    • Biggest risks landlords face
    • How solicitors exploit compliance gaps

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2
MASTER CLASSES

Understanding – see exactly what you need

90 minutes | Paid

What you get:

    • Detailed compliance breakdown
    • What each document does
    • Protection from enforcement & escalation
    • Prevent tenant problems

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3
PROFESSIONAL TRAINING

Action – operate ahead of enforcement

90 minutes | Paid

What you get:

    • Apply everything learned
    • How inspections work
    • Avoid solicitor traps
    • Stay compliant long-term

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Compliance Documents Available

These documents protect you against:

  • Enforcement action and fines
  • Tenant escalation (when they get legal advice)
  • No-Win-No-Fee Solicitor tactics
  • Rent Repayment Orders
  • Legal claims and delays

What's included:

  • Compliance Protection Packs
  • Property Condition Reports
  • Enforcement Defence Documents
  • Evidence and Documentation Templates
  • Tenant Prevention Strategies

Who We Are

Angel Moves is a Social and Private Housing Provider committed to addressing the housing crisis in the UK.

  • We are not estate or letting agents, nor are we here to sell you anything.
  • Partnering with public sector organizations and charities, we match tenants with landlords, ensuring housing solutions that work for everyone.
  • Our services to landlords and agents are entirely free, as they are funded by the clients we work with.
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